Humanitarian & Compassionate Cases — ServiceLanka
🌐 Language:
📍 Toronto, Ontario, Canada
🌐 Language:
📍 Toronto, Ontario, Canada
⚖ Special help

Humanitarian &
Compassionate cases

If you have built your life in Canada but don’t have a clear immigration pathway, an H&C application asks the Minister to consider your full human story — your roots here, your family, and what it would truly mean to be removed. We build these cases with care.
සිංහං · தமிழ் · English · 🤝 Every story matters
Consultation
Free
H&C applications are highly individual. We assess your full situation and build the strongest possible case.

Application type
Humanitarian & Compassionate (H&C)
Legal basis
Section 25, IRPA
Processing time
24 – 48 months typical
Outcome
Permanent residence (if approved)
Support
Sinhala · Tamil · English
Legal basis
s.25 IRPA
Processing time
24 – 48 months
Outcome if approved
Permanent residence
Can be filed
Alongside other applications
No strict deadline
Earlier is better
Overview
Key H&C factors
Documents needed
How it works
FAQ
🤝
Canada recognises that immigration rules cannot anticipate every human situation. An H&C application is how the system acknowledges this. It asks the Minister of Immigration to look at your full story — your life in Canada, your family, your hardships — and grant permanent residence even when you don’t fit a standard immigration category. It is not easy, but it is real, and we have helped people navigate it.
💡 What is an H&C application?

Under Section 25 of the Immigration and Refugee Protection Act, the Minister of Immigration can grant permanent residence to a person who does not meet the normal requirements — if there are sufficient humanitarian and compassionate grounds to justify doing so. The decision-maker weighs your full situation, your ties to Canada, the hardship of removal, and the best interests of any children involved.

It is a discretionary decision — meaning there is no guaranteed outcome — but a well-prepared application that tells your story completely and compellingly gives you the best possible chance. This is what we do.

Who typically applies for H&C
People who have lived in Canada for many years and have deep roots here — community ties, employment, property — but whose immigration status has lapsed or was never regularised
People whose refugee claim was refused, but who have strong establishment in Canada and face significant hardship if removed
Parents or grandparents whose children or grandchildren are Canadian citizens or permanent residents, and who face family separation
People with serious medical conditions who require treatment available in Canada but not in Sri Lanka
Children who have grown up in Canada and have no meaningful connection to Sri Lanka
People in abusive or dangerous situations who cannot safely return to Sri Lanka
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H&C is a high bar — the hardship of removal must be more than the ordinary hardship that comes with being required to leave. We will assess your situation honestly and tell you whether your case is strong enough to pursue
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H&C can be filed alongside a refugee claim, an appeal, or a PRRA — and can act as a safety net if other pathways fail
🎁 How we build your case
🔍
Full situation assessment
We review your full history in Canada — how long you’ve been here, your ties, your family, your work, and what removal would truly mean for you
Personal narrative writing
H&C decisions are made on stories. We help you tell yours completely, clearly, and in a way that decision-makers understand and respond to
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Evidence package
We gather and organise every piece of supporting evidence — employment records, community letters, medical reports, school records, and country condition information
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Best interests of children (BIOC)
If children are involved, the BIOC analysis is central to the application. We prepare this with the depth and care it deserves
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Country condition research
We document the conditions in Sri Lanka relevant to your situation — economic hardship, healthcare gaps, discrimination, or safety concerns
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Updates throughout
H&C applications take time — often 2–4 years. We stay with you throughout and respond to any IRCC requests promptly
🤝 H&C in brief
Your whole story matters
Canada’s H&C provision exists because no immigration system can anticipate every human situation. It is for people whose stories deserve to be heard fully — and who have made Canada their home.

Not sure if H&C applies to you?

Tell us your situation and we’ll give you an honest assessment — in Sinhala, Tamil, or English.

Our office
GTA Square
155–5215 Finch Ave East
Toronto, Ontario M1S 0C2
+1 416-666-5627
[email protected]
🤝We build cases with care and depth
💬Sinhala, Tamil & English support
📍Toronto office · Remote across Canada
🔔With you for the full 2–4 year journey
📅 Book Consultation Chat on WhatsApp