Privacy Policy, Terms of Use & Legal Protections
ServiceLanka is an information, communication, networking, referral, and business facilitation platform. It is not a government authority, law firm, immigration consultancy, financial advisor, or regulated professional services provider. ServiceLanka does not guarantee any outcome relating to immigration, employment, education, licensing, business registration, investments, taxation, or any other matter dependent on third parties or regulatory authorities. By using this website, you acknowledge and accept these terms in full.
Platform Status & Disclaimer
ServiceLanka, operated by Iraasadhani (Pvt) Ltd (Sri Lanka) and Iraasadhani Inc. (Canada), functions exclusively as an information, communication, networking, introduction, referral, and business facilitation platform designed to connect individuals, businesses, and independent service providers operating between Canada and Sri Lanka.
Unless expressly confirmed in a separate signed written agreement, ServiceLanka does not provide and explicitly disclaims providing any of the following:
No Professional Relationship Created
The following actions do not create any professional, advisory, fiduciary, agency, employment, solicitor-client, or consultant-client relationship with ServiceLanka:
All consultations, exploratory discussions, and informational sessions are provided for general information purposes only. No information communicated through any channel shall be interpreted as legal, immigration, financial, tax, employment, investment, or professional advice of any kind. A formal professional relationship is established only by a separate written engagement agreement signed by an authorized representative.
No Guarantee of Results
ServiceLanka makes no representations, warranties, guarantees, or assurances — express or implied — regarding any of the following outcomes:
Past results communicated by ServiceLanka or by any third-party provider introduced through the platform do not guarantee future outcomes. Government agencies, employers, educational institutions, and licensing authorities make entirely independent decisions beyond the control of ServiceLanka.
Users voluntarily assume all risks associated with reliance upon information obtained through this website or through any introductions, referrals, or communications facilitated by ServiceLanka.
Information We Collect
ServiceLanka collects only the personal information necessary for the purposes identified, in accordance with the principle of limiting collection under PIPEDA and the PDPA. The following categories of information may be collected:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Information | Full name, preferred name | Forms, email, WhatsApp |
| Contact Information | Email address, phone number, WhatsApp number | Forms, direct communication |
| Location Information | Country of residence, city (approximate) | Forms, analytics |
| Inquiry Details | Nature of service requested, messages | Forms, email, WhatsApp |
| Communication Records | Email threads, WhatsApp history, call notes | Direct communication |
| Technical Information | IP address, browser type, device type, OS | Automatic (website visit) |
| Analytics Information | Pages visited, session duration, referral source | Google Analytics, cookies |
| Scheduling Information | Appointment preferences, cal.com booking data | Booking tool |
This website is not intended for the submission of: passport or identity document scans, immigration application files, banking credentials, payment card information, medical or health records, criminal history records, tax returns, financial statements, or any other highly sensitive personal information. Do not submit such documents through this website. ServiceLanka accepts no responsibility for sensitive information submitted contrary to this notice.
How Information Is Used
Personal information collected by ServiceLanka is used only for the purposes identified at the time of collection or as described below. Information will not be used for any purpose without prior consent unless required by law.
Consent
Your Privacy Rights
Subject to applicable law, users located in Canada (PIPEDA) and Sri Lanka (PDPA No. 9 of 2022) have the following rights regarding their personal information:
Data Retention
Data Security
Cross-Border Data Transfers
Because ServiceLanka operates in connection with activities in both Canada and Sri Lanka, personal information may be processed, stored, transmitted, reviewed, or accessed in either jurisdiction. Users are informed of the following:
Cookie Policy
ServiceLanka uses cookies and similar tracking technologies to operate and improve the website. Cookies are small files stored on your device. The following types may be used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential Cookies | Core website functionality, security, session management | Yes — cannot be disabled |
| Analytics Cookies | Website traffic, usage patterns, pages viewed (Google Analytics) | No — user can opt out |
| Preference Cookies | Remembering user preferences, language, and settings | No |
| Security Cookies | Fraud detection, bot prevention, spam filtering | Yes |
| Marketing Cookies | Tracking interactions for advertising purposes | No — requires consent |
Direct Marketing & CASL Compliance
ServiceLanka complies with Canada’s Anti-Spam Legislation (CASL) and the direct marketing provisions of the Sri Lanka PDPA No. 9 of 2022.
PIPEDA — Canada’s 10 Fair Information Principles
ServiceLanka is committed to compliance with all ten fair information principles set out in Schedule 1 of PIPEDA, as enforced by the Office of the Privacy Commissioner of Canada.
Sri Lanka PDPA No. 9 of 2022 — Compliance
ServiceLanka acknowledges that the Personal Data Protection Act No. 9 of 2022, as amended by the Personal Data Protection (Amendment) Act No. 22 of 2025, applies to processing of personal data of Sri Lankan data subjects. ServiceLanka is committed to the following obligations under the PDPA:
Independent Service Providers
User Warranties & Representations
By using this website, each user represents and warrants to ServiceLanka that:
Acceptable Use Policy
Users must not engage in any of the following when accessing or using ServiceLanka:
ServiceLanka reserves the right to suspend or terminate access for any user who violates this Acceptable Use Policy, without notice and without liability.
Intellectual Property
Third-Party Links & Services
Limitation of Liability
To the maximum extent permitted by applicable law, if ServiceLanka is found legally liable despite the limitations in this section, total cumulative liability shall not exceed the greater of CAD $100 or the total amount paid directly to ServiceLanka by the user in the preceding twelve months.
Indemnification
Users agree to defend, indemnify, and hold harmless ServiceLanka, Iraasadhani (Pvt) Ltd, Iraasadhani Inc., and their respective affiliates, directors, officers, shareholders, employees, contractors, consultants, agents, representatives, licensors, successors, and assigns from and against any and all:
Arising from: user misconduct; violations of applicable law; violations of these terms; misrepresentations in submitted information; content submitted through the website; reliance on user-provided information; or disputes involving third parties introduced through ServiceLanka.
Force Majeure
ServiceLanka shall not be liable for any delay, interruption, failure, or inability to perform its obligations resulting from circumstances beyond its reasonable control, including but not limited to:
Data Breach Notification
Children’s Privacy
This website is intended for adults (18 years and older) and for business users. ServiceLanka does not knowingly collect, use, or disclose personal information from individuals under the age of 18 without verifiable parental or guardian consent. If ServiceLanka becomes aware that personal information from a minor has been collected without proper consent, it will take immediate steps to delete such information. If you believe a minor has submitted personal information to this website, please contact us at [email protected].
Amendments to This Policy
Governing Law & Jurisdiction
General Provisions
Privacy & Legal Requests
ServiceLanka · Iraasadhani (Pvt) Ltd · Iraasadhani Inc.
For privacy requests, complaints, access requests, or legal inquiries:
[email protected]
Privacy Commissioner of Canada: priv.gc.ca · Data Protection Authority Sri Lanka: dpa.gov.lk